I have emailed your customer support and you never replied to me. This is an expired product. Please reship me a non-expired item. Please do not neglect me as a customer. I need a reply soon. I had a large order and spent good money. Now you are ignoring me. I do not want to use an expired product on my hair. It will not be beneficial and could be damaging. Waiting on your reply by today. Do not ignore your valuable customers.